This active listening workbook loaded with multiple techniques and exercises will elevate your listening abilities, enhance your personal and professional relationships, and help you achieve greater career success.
Become a great listener and build powerful relationships by building active listening skills.
How you listen and respond to others has a significant impact on the quality of your relationships—be it workplace, family or friends. This active listening book will help you develop effective listening skills.
Listening poorly limits your understanding of others which deprives you from bonding, building trust, learning, growing and most important of all, evolving as a human being.
5 Myths about active listening you need to know. Knowing them will help you build better skills.
Hearing happens naturally and does not require focused attention while listening requires conscious effort to engage, understand and interpret multiple nuances involved in a communication. Understand key differences between passive listener and active listener.
Listening well is hard because it requires paying attention to barriers that can get in your way. Being aware of them is important because you can't eliminate or minimize their impact without knowing they exist. Many factors can leave people feeling unheard and dismissed.
We learn so much from the people around us and listening is no different. This defense mechanism (fear, anger, hurt, and frustration) that you learned as a child may interfere with your ability to listen as an adult. Learn how your childhood experience can contribute to poor listening skills as an adult.
The higher someone is in the work hierarchy, the worse are their active listening skills. They are more distracted, interrupt often, lead with judgments and ask less questions.
When listening to others, we progress through different levels from minimal engagement to deep, empathetic understanding. These five levels of listening reflect varying degrees of engagement and depth in the listening process.
This exercise will help you determine how well you listen. Evaluating your current listening skills will enable you to better implement strategies for active listening laid out in this book.
Master your active listening skills by putting all the active listening exercises in this workbook to practice.
10 active listening techniques for listening well to others and building effective communication skills.
Goals provide direction, motivation, and a clear framework for achieving desired outcomes. Even with impromptu conversations, thinking briefly about your goal for the conversation helps in getting into the right frame of mind and constructing a more thoughtful response. It prevents you from saying the first thing that comes to mind, jumping to conclusions or ignoring others emotions and perspectives.
To stay present and listen actively to another person, you need to quieten the internal monologue. Getting out of your head and back to the present is the key to listen actively.
People's words are just the tip of the iceberg in terms of what they want to communicate. To get to their hidden agendas, you need to dig beneath the words and get to the meaning behind them. Going beyond the tip of the iceberg gives insights into their true feelings and thoughts. Use the iceberg model to pick up the subtle signals that you would otherwise miss.
When listening to others, your body language plays a critical role. While positive body language enhances communication by signaling attentiveness, empathy and engagement, negative body language can convey disinterest or judgment creating barriers, misunderstandings, and emotional distance.
Build trust and connection by showing interest in others and what they have to say. Put all the active listening worksheets to practice to become an attentive listener.
Lead with a high degree of self-awareness when it comes to identifying triggering words or other things like your fears, desires or dreams that hijack your ability to listen well and make you jump to conclusions. Restrain yourself from disagreeing, giving advice or being fixated on a certain opinion. This will enable you to become a good listener.
The biggest mistake we make in conversations is trying hard to make ourselves understood without understanding others first. Conversations get messy when we don't put an effort to grasp other's point of view, validate their feelings and recognize their perspective. People are more likely to share openly and honestly when they feel heard and understood. Understanding the full context and underlying issues also allows for more effective problem-solving and decision-making. It gets you on the same page as them and move forward constructively.
Pauses and empty spaces in conversations are uncomfortable and awkward. Silence gives us the sense that something is wrong, which puts an inherent pressure on us to respond. In order to keep the conversation flowing, as soon as someone pauses, we speak up. We say things even when we have nothing meaningful to add because speaking up alleviates discomfort and gives us the illusion that our contribution eased out the conversation and kept it going. Embrace silence to listen well as a leader.
Develop critical listening skills by asking open ended questions. Don't ask questions with the intent to fix, correct or save them. Closed-ended questions tend to be opinionated and usually directed towards your own experience, beliefs and expectations.
Shining the spotlight on others can create a more positive and meaningful conversational experience with stronger relationships and a sense of trust and connection thereby making a powerful communicator and empathic listener.
Become a better listener by tracking your communication style and which of the active listening strategies do you employ daily. Reviewing it each month will give you the insights needed to improve.
This active listening book is loaded with use cases, examples, and worksheets to help you become a truly great listener.
This active listening workbook loaded with multiple techniques and exercises will elevate your listening abilities, enhance your personal and professional relationships, and help you achieve greater career success.
Become a great listener and build powerful relationships by building active listening skills.
How you listen and respond to others has a significant impact on the quality of your relationships—be it workplace, family or friends. This active listening book will help you develop effective listening skills.
Listening poorly limits your understanding of others which deprives you from bonding, building trust, learning, growing and most important of all, evolving as a human being.
5 Myths about active listening you need to know. Knowing them will help you build better skills.
Hearing happens naturally and does not require focused attention while listening requires conscious effort to engage, understand and interpret multiple nuances involved in a communication. Understand key differences between passive listener and active listener.
Listening well is hard because it requires paying attention to barriers that can get in your way. Being aware of them is important because you can't eliminate or minimize their impact without knowing they exist. Many factors can leave people feeling unheard and dismissed.
We learn so much from the people around us and listening is no different. This defense mechanism (fear, anger, hurt, and frustration) that you learned as a child may interfere with your ability to listen as an adult. Learn how your childhood experience can contribute to poor listening skills as an adult.
The higher someone is in the work hierarchy, the worse are their active listening skills. They are more distracted, interrupt often, lead with judgments and ask less questions.
When listening to others, we progress through different levels from minimal engagement to deep, empathetic understanding. These five levels of listening reflect varying degrees of engagement and depth in the listening process.
This exercise will help you determine how well you listen. Evaluating your current listening skills will enable you to better implement strategies for active listening laid out in this book.
Master your active listening skills by putting all the active listening exercises in this workbook to practice.
10 active listening techniques for listening well to others and building effective communication skills.
Goals provide direction, motivation, and a clear framework for achieving desired outcomes. Even with impromptu conversations, thinking briefly about your goal for the conversation helps in getting into the right frame of mind and constructing a more thoughtful response. It prevents you from saying the first thing that comes to mind, jumping to conclusions or ignoring others emotions and perspectives.
To stay present and listen actively to another person, you need to quieten the internal monologue. Getting out of your head and back to the present is the key to listen actively.
People's words are just the tip of the iceberg in terms of what they want to communicate. To get to their hidden agendas, you need to dig beneath the words and get to the meaning behind them. Going beyond the tip of the iceberg gives insights into their true feelings and thoughts. Use the iceberg model to pick up the subtle signals that you would otherwise miss.
When listening to others, your body language plays a critical role. While positive body language enhances communication by signaling attentiveness, empathy and engagement, negative body language can convey disinterest or judgment creating barriers, misunderstandings, and emotional distance.
Build trust and connection by showing interest in others and what they have to say. Put all the active listening worksheets to practice to become an attentive listener.
Lead with a high degree of self-awareness when it comes to identifying triggering words or other things like your fears, desires or dreams that hijack your ability to listen well and make you jump to conclusions. Restrain yourself from disagreeing, giving advice or being fixated on a certain opinion. This will enable you to become a good listener.
The biggest mistake we make in conversations is trying hard to make ourselves understood without understanding others first. Conversations get messy when we don't put an effort to grasp other's point of view, validate their feelings and recognize their perspective. People are more likely to share openly and honestly when they feel heard and understood. Understanding the full context and underlying issues also allows for more effective problem-solving and decision-making. It gets you on the same page as them and move forward constructively.
Pauses and empty spaces in conversations are uncomfortable and awkward. Silence gives us the sense that something is wrong, which puts an inherent pressure on us to respond. In order to keep the conversation flowing, as soon as someone pauses, we speak up. We say things even when we have nothing meaningful to add because speaking up alleviates discomfort and gives us the illusion that our contribution eased out the conversation and kept it going. Embrace silence to listen well as a leader.
Develop critical listening skills by asking open ended questions. Don't ask questions with the intent to fix, correct or save them. Closed-ended questions tend to be opinionated and usually directed towards your own experience, beliefs and expectations.
Shining the spotlight on others can create a more positive and meaningful conversational experience with stronger relationships and a sense of trust and connection thereby making a powerful communicator and empathic listener.
Become a better listener by tracking your communication style and which of the active listening strategies do you employ daily. Reviewing it each month will give you the insights needed to improve.
This active listening book is loaded with use cases, examples, and worksheets to help you become a truly great listener.

Master the Art of Active Listening

₹1,520.00

How do you feel when you’re not being heard—frustrated, annoyed and angry at the other person? Do you feel like they don’t really know you or they don’t really get who you are? This is exactly how others feel when you don’t listen. Listening poorly limits your understanding of others which deprives you from bonding, building trust, learning, growing and most important of all, evolving as a human being. How you listen and respond to others has a significant impact on the quality of your relationships—be it workplace, family or friends. This Active Listening Workbook will elevate your listening abilities, enhance your personal and professional relationships, and help you achieve greater career success.

  • Build trust and connection by showing interest in others and what they have to say.
  • Minimize misunderstandings and conflicts by ensuring everyone feels heard and understood.
  • Save time and energy by uncovering misunderstandings, realigning on goals and catching mistakes early.
  • Promote empathy and emotional intelligence by connecting with others at a deeper level.
  • Leave others more satisfied and fulfilled as they feel respected, understood and appreciated.
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